Reinstalling the Close app

If you need to reinstall your Close desktop app, please follow the instructions below as simply moving the Close app into the trash isn’t sufficient for thorough reinstall.

The difference between following these instructions and just dragging an application to the trash is that these instructions will clear key files required for a fresh restart, whereas dragging apps to the trash will miss this.

No Close data will be lost during this process.

Clearing cookie/session/cache data

Note: this will log you out of Close. No data will be lost.

  1. Right-click in the Close app and select Inspect Element

    Context menu showing Inspect Element option highlighted over the ACME Inc. app screen.

  2. Tab over to the Application tab, select Storage, and then click Clear site data

    Browser DevTools Application tab showing Storage with Clear site data button highlighted.

  3. Right-click and press Reload to refresh Close

    Right-click context menu showing the Reload option highlighted over a CRM contact page.