Initiating calls from the web app

      Initiating calls from the web app

        Article summary

        There are several options to dial your leads: use the built-in calling feature on the desktop application, the mobile app, or your web browser.

        Download trouble?

        If you're working on Mac or Windows and are having issues downloading or opening the Close desktop app, send a message over to our support team.

        Initiating calls on an external phone system

        Clicking the Call button or a phone number from a web browser will give you a modal window like this:

        921a359-CleanShot2022-05-11at123218.jpgWeb app call modal

         Click (Call using tel: links) Use another calling app to allow another application (e.g. Skype) on your computer to make the call.

        When you use the tel: link option, Close will automatically log that you made a call, but it will not log the duration of the call (you have the option to enter this manually if desired). Learn more about manually logged calls.

        If you're on a Chromebook

        Install the Google Voice Chrome Extension. This will enable you to click phone numbers in Chrome and have it start dialing via Google Voice.

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