Date and Time Formats in Close depend on your System / Browser language settings.
Close currently supports two formats - US and UK format:
US format -
12/31/2022 1:30pmUK format -
31/12/2022 13:30
If you're using a Close desktop app, you will need to adjust your System (Windows or macOS) settings, while if you use a web app at https://app.close.com you will need to adjust your Browser (Chrome, Edge, Firefox, etc.) settings.
Desktop app
macOS
Go to your System Preferences > General > Language & Region and set the Region to either United States if you want to use US format, or to any other country if you want to use UK format. Restart the Close app for the settings to apply.
Note that simply changing the "Date format" in the screen above, without changing the language, does not work in Close. You must select a different region entirely in the "Preferred Languages" section.
Windows 10/11
Go to your System Settings > Time & Language > Language settings and set the Windows display language to English (United States) if you want the US format, or to any other language if you want the UK format. Restart the device (computer) for this to take effect in the Close app.
If you try to change just the date/time formatting under System Settings > Time & Language > Region no changes will be made within the Close app. It's required for you to change the Windows display language for the date/time format to change in the app.
Browser app
If you're accessing Close via our web app at https://app.close.com you need to ensure your browser language settings are set correctly.
To find out your current language settings open up this web page and you'll receive a pop-up indicating the language and a date format:
Chrome
Go to ... in the top right > Settings > (Advanced) Languages and select or move the English (United States) to the top if you want to use the US format, otherwise put any other language at the top to use the UK format. Restart Chrome for changes to take effect.
