Clearing the Configuration File

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Clearing configuration file

Mac

  1. In the Close Application Menu open Develop > Open Config/Log folder
  2. Quit the Close app
  3. Copy the config.json file over to your Desktop so you can send it over to support@close.com for debugging
    CleanShot 2023-11-07 at 15.17.28@2x copy.jpg
  4. Delete the config.json file from this Close folder
  5. Re-open your Close app

Windows

  1. In the Close Application Menu open Develop > Open Config/Log folder
  2. Quit the Close app
  3. Copy the config.json file over to your Desktop so you can send it over to support@close.com for debugging
    CleanShot 2023-11-07 at 15.39.11@2x.png
  4. Delete the config.json file from this Close.io folder
  5. Re-open your Close app