> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://help.close.com/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://help.close.com/_mcp/server.

# Agents

Close has two types of AI agents that do work for you: **Voice Agents** call your leads, and **General Agents** complete tasks in Close. Once they're set up, agents run on their own whenever they're triggered.

Agents are native to Close, with full access to your leads, contacts, conversation history, and business context. No third-party integration required.

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## Types of agents

|                         | Voice Agents                                                                                                  | General Agents (Beta)                                                                                     |
| ----------------------- | ------------------------------------------------------------------------------------------------------------- | --------------------------------------------------------------------------------------------------------- |
| **What they do**        | Call your leads, run real conversations, and log outcomes, summaries, and transcripts back to the lead record | Complete tasks in Close, such as preparing meeting agendas, triaging your inbox, or cleaning up lead data |
| **How they start**      | A Workflow, a batch call, or a Call Task                                                                      | A schedule or an event in Close                                                                           |
| **How you set them up** | A short setup call with Chloe, then refine in the Voice Agent editor                                          | Describe what you want in chat, or start from a template                                                  |
| **Learn more**          | [Voice Agents](/agents/chloe-voice-agent-setup)                                                               | [General Agents (Beta)](/agents/general-agents)                                                           |

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## Agents and Chloe

Agents work for you: once they're set up, they run on their own. [Chloe](/feature-guide/agents/chat) works with you: she answers questions and takes actions in Close when you ask her in Chat.

Chloe can also help you manage your agents, for example by reviewing how a Voice Agent is performing or updating a General Agent's instructions.