---
title: "Reinstalling the Close app"
slug: "reinstalling-the-close-app"
updated: 2025-03-31T13:38:42Z
published: 2025-03-31T13:38:42Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.close.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Reinstalling the Close app

If you need to reinstall your Close desktop app, please follow the instructions below as simply moving the Close app into the trash isn't sufficient for thorough reinstall.

The difference between following these instructions and just dragging an application to the trash is that these instructions will clear key files required for a fresh restart, whereas dragging apps to the trash will miss this.

No Close data will be lost during this process.

## Clearing cookie/session/cache data

**Note:** this will log you out of Close. No data will be lost.

1. Right-click in the Close app and select **Inspect Element**  

![CleanShot 2023-11-07 at 15.09.36@2x.png](https://cdn.document360.io/b5cf4edd-8d9e-4649-a50a-2d7591eba26b/Images/Documentation/CleanShot%202023-11-07%20at%2015.09.36@2x.png)
2. Tab over to the **Application** tab, select **Storage**, and then click **Clear site data**  

![CleanShot 2023-11-07 at 15.09.12@2x.png](https://cdn.document360.io/b5cf4edd-8d9e-4649-a50a-2d7591eba26b/Images/Documentation/CleanShot%202023-11-07%20at%2015.09.12@2x.png)
3. Right-click and press **Reload** to refresh Close  

![CleanShot 2023-11-07 at 15.11.29@2x.png](https://cdn.document360.io/b5cf4edd-8d9e-4649-a50a-2d7591eba26b/Images/Documentation/CleanShot%202023-11-07%20at%2015.11.29@2x.png)