---
title: "Close app keyboard shortcuts"
slug: "keyboard-shortcuts"
description: "Find the list of all keyboard shortcuts (Mac and Windows) that can be used in Close"
updated: 2026-01-29T18:18:06Z
published: 2026-01-29T18:18:06Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.close.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Keyboard shortcuts

## ![](https://cdn.document360.io/b5cf4edd-8d9e-4649-a50a-2d7591eba26b/Images/Documentation/CleanShot 2026-01-29 at 14.15.22@2x.png)Keyboard Shortcuts

Close comes with a set of keyboard shortcuts that can significantly improve your workflow efficiency. To see the list of keyboard shortcuts available, just hit the question mark button `?` on your keyboard from any page and you'll see a pop-up window listing them all.

![5578c4f-Screenshot2019-11-19at155652.png](https://cdn.document360.io/b5cf4edd-8d9e-4649-a50a-2d7591eba26b/Images/Documentation/CleanShot%202024-03-04%20at%2008.53.50@2x.png)

*Close app keyboard shortcut list for Mac OS*

#### **On any page**

| Mac shortcut | Windows shortcut | Action |
| --- | --- | --- |
| `?` | `?` | Show keyboard shortcuts |
| `⌘` `Shift` `F` | `Ctrl` `Shift` `F` | Focus the search input |
| `⌘` `Shift` `L` | `Ctrl` `Shift` `L` | Create a new lead |
| `⌘` `Enter` | `Ctrl` `Enter` | Submit the current form |
| `⌘` `[` or `⌘` `←` | `Ctrl` `[` or `Ctrl` `←` | Go back to the previous page |
| `⌘` `]` or `⌘` `→` | `Ctrl` `]` or `Ctrl` `→` | Go forward to the next page |
| `⌘` `r` | `Ctrl` `r` | Reload the page |

#### **On a Lead page**

| Mac shortcut | Windows shortcut | Action |
| --- | --- | --- |
| `⌘` `F` | `Ctrl` `F` | Search for activities |
| `⌘` `Shift` `D` | `Ctrl` `Shift` `D` | Dial/call lead's primary phone number |
| `⌘` `Shift` `K` | `Ctrl` `Shift` `K` | SMS lead's primary phone number |
| `⌘` `Shift` `E` | `Ctrl` `Shift` `E` | Email lead's primary email address |
| `⌘` `Shift` `O` | `Ctrl` `Shift` `O` | Create a new note |
| `j` / `k` | `j` / `k` | Next/Previous lead (if from search) |

#### **On a call**

| Mac shortcut | Windows shortcut | Action |
| --- | --- | --- |
| `⌘` `.` | `Ctrl` `.` | Hang up current call |

#### **On a Dialer**

| Mac shortcut | Windows shortcut | Action |
| --- | --- | --- |
| `⌘` `.` | `Ctrl` `.` | Hang up current call/pause dialing |
| `⌘` `Shift` `X` | `Ctrl` `Shift` `X` | Call next lead |

#### **On Inbox, Leads search, or Smart Views**

| Mac shortcut | Windows shortcut | Action |
| --- | --- | --- |
| `j` / `k` | `j` / `k` | Select the next/previous item in the list |
| `Enter` | `Enter` | In Search: go to selected lead In Inbox: expand selected item |
| `⌘` `Enter` | `Ctrl` `Enter` | Open selected lead in a new window |
| `⌘` `Shift` `D` | `Ctrl` `Shift` `D` | Call currently selected lead |
| `⌘` `Shift` `E` | `Ctrl` `Shift` `E` | Email currently selected lead |

#### **On Inbox**

| Mac shortcut | Windows shortcut | Action |
| --- | --- | --- |
| `x` | `x` | Check or uncheck active item |
| `y` or `e` | `y` or `e` | Mark selected item(s) as "Done" |
| `r` | `r` | Reply to currently opened email |
| `a` | `a` | Reply All to currently opened email |
| `f` | `f` | Forward currently opened email |
| `⌘` `Shift` `Enter` | `Ctrl` `Shift` `Enter` | Go to the lead of the active item |

#### **On a Smart View**

| Mac shortcut | Windows shortcut | Action |
| --- | --- | --- |
| `⌘` `Shift` `X` | `Ctrl` `Shift` `X` | Start/continue a Dialer |

#### **In the Editor**

| Mac shortcut | Windows shortcut | Action |
| --- | --- | --- |
| `/` | `/` | Open Quick Insert Menu |

## Command Palette

In addition to keyboard shortcuts, you can also access any page with by using the command palette menu. This can be opened by pressing `Command + k` on MacOS, and `crtl + k` on Windows.

![](https://cdn.document360.io/b5cf4edd-8d9e-4649-a50a-2d7591eba26b/Images/Documentation/CleanShot 2026-01-29 at 14.16.01@2x.png)Anyone who prefers using the keyboard instead of navigating with a mouse will find navigating Close to be a breeze. Here are some commands to try:

- **Jump to any Smart View:** Go to Smart View: [Smart View name]
- **Jump to any settings page or tab:**E.g., type “email templ” to go to **Settings > Communication > Templates & Snippets > Email**
- **Switch orgs**by typing “Switch to org: [org name]”
- **Create a lead** by typing “Create lead” or “New lead”

Below is a full list of commands specific to areas of Close.

#### On Lead page

- Dial a Lead's primary phone number
- Log a call with Lead's primary phone number
- Send an SMS to the Lead's primary phone number
- Email Lead's primary email address
- Create a new Note
- Open ‘X’ Integration Link (from Lead)
- Open ‘X’ Integration Link (from Contact) for each Contact name on a Lead
- Open ‘X’ Integration Link (from Opportunity) for each Opportunity on a Lead
- Call/Log a Call/Email/SMS each Contact name on a Lead
- Create a Task
- Create an Opportunity
- Create a Contact
- Create a [Custom Activity name]
- Add a Custom Field
- Open address in Google Maps, and add a lead address
- Update Lead Status

#### In a Smart View

- Start/continue a Dialer
- Bulk edit Smart View Leads
- Export Smart View Leads
- Copy Smart View filters as JSON
- Enroll Smart View Contacts into a Workflow
- Manage Workflows for Smart View Contacts
- Send a bulk email

#### Accessing Close support, community, and changelog

- Open [Product Changelog](https://www.close.com/changelog)
- Open [Support Center](https://help.close.com/)
- Open [developer documentation](https://developer.close.com/)
- Contact Support
- View keyboard shortcuts

#### Accessing Search

Delete the ‘/’ for a shortcut to access Close Search:

![](https://cdn.document360.io/b5cf4edd-8d9e-4649-a50a-2d7591eba26b/Images/Documentation/CleanShot 2026-01-29 at 14.15.29@2x.png)

If you want to provide feedback on these keyboard shortcuts, [please let our team know](mailto:support@close.com).